Privacy Policy
How we protect your data
Melgex is built around trust, security, and clarity. This page explains how we collect, use, protect, and share information when you visit our website, use our AI tools, or contact us about a project.
Information we collect
We may collect information that helps us serve you better, including:
- Contact details you provide when submitting a request or inquiry.
- Website usage data such as browser, device, and interaction signals.
- Project descriptions, prompts, or uploaded references you share with our AI assistant.
- Communication preferences and service-related feedback.
How we use it
We use this information to:
- Respond to your requests and provide our services.
- Improve the functionality, quality, and performance of our platform.
- Analyze user behavior to improve user experience and reliability.
- Maintain security, prevent abuse, and comply with applicable laws.
Cookies and analytics
We may use cookies, local storage, or analytics tools to understand usage patterns, support site performance, and remember language or preference settings. You can manage or disable cookies through your browser settings, though some features may be limited if cookies are turned off.
AI and project data
When you use our AI-based features, the information you provide may be processed to generate design, strategy, or website proposals. We treat this as part of the service delivery process and apply reasonable safeguards to reduce unauthorized access or misuse.
Retention & security
We keep personal information only as long as needed for the purposes described here or as required by applicable law. We use practical administrative, technical, and organizational safeguards to help protect your information, but no online system can be guaranteed completely secure.
Your choices
You may request access to, correction of, or deletion of your personal data when legally permitted, and you can unsubscribe from marketing-related communication at any time.
Please contact us
If you have questions about this Privacy Policy or your data, contact us through the website’s contact channel and we’ll respond promptly.